The most advanced
live talk in automotive
ChatSmart makes it swift and effortless for your customers to connect with your dealership 24/7, boosting customer practice and online lead conversion.
Revolutionize your
ChatSmart makes it effortless for your customers to communicate with your dealership from any device through numerous channels. Book a test drive, browse inventory, submit a credit application, book a service appointment, all at your customer’s convenience. ChatSmart makes it prompt and effortless.
Demonstrate off your inventory
Over 72% of talks are related to inventory. With your inventory at our fingertips, we can send vehicles in the talk window, and lightly look up specs to provide quick responses and help your customers find their flawless match.
Detect the power of movie
53% of online car shoppers use movies to make decisions. We provide a richer practice to the customer by sending movies including walkarounds, reviews and specials to give your customer deeper insight and a more visual practice.
Turn links into clicks
Get more link conversion by converting text links into preview pictures. Drive more customers to your VDPs and provide a richer practice using Link Preview.
Lightly budge talk from web to SMS
Let your customers communicate with your dealership by SMS, or lightly stir a talk from their desktop to SMS if they need to run. With TextNow, your customers are in control of how they communicate with you.
Fully Compliant
We require opt-in from customers prior to kicking off a talk, so you can be certain that you are fully compliant with U.S. and Canadian texting laws. Also, we give your customers clear opt-out instructions if they want to end the conversation.
Facebook Messenger integration
Our Facebook integration opens a fresh communication channel for your customers, keeping you open and available everywhere.
Be where your customers are
Your customers spend an average of forty minutes per day on Facebook. Now your customers can talk your dealership like they talk with friends and family.
Drive traffic from Ads
Drive traffic from targeted facebook ads right to messenger and re-target those customer based on facebook ID. Send inventory, offers, smiles and more to keep the conversation individual and friendly.
Convenient and effortless
More channels, more choice, more convenience. Unlock a fresh communication channel, build stronger relationships and get more customers for your dealership.
B.E.A.S.T makes
Our patented Behavioral Scoring Algorithm turns your anonymous web visitors into identifiable customers.
Identify visitors
Our system identifies users when they land on your website, and commences to profile them based on behavior.
Track behavior
We then track the visitor journey, and score each shopper on our B.E.A.S.T scoring index to segment your traffic into engagement buckets.
Trigger
Ultimately, we configure triggers in our system to engage your visitors with special offers, inventory and talk engagements based on unique B.E.A.S.T score.
We invest in our U.S. based
Delivering the best customer practice requires utter control of the engagement process. That’s why we staff and train our own talk professionals in-house with absolutely no outsourcing.
With numerous talk labs in the U.S., we invest in our facilities and automotive talk professionals to produce the best practice for your customers 24/7/365.
Witness talks in real-time and hop in when you want
Our ResQ hybrid talk platform combines the best of fully-managed talk and dealer-managed talk to produce remarkable practices to your customers.
Leap into talks
Get real-time shove notifications when a customer is in a live talk or text. View the talk and leap right into the chance to connect with the customer instantly.
Give us a whisper
Don’t have time to leap into a talk? No problem. Just send us a private whisper message to lend us a mitt.
Utter visibility
Analyze the productivity of your team with detailed dashboard reporting and spectacle analytics.
Engage your customers
74% of talks are initiated from the greeter. Displaying a friendly pic and relevant welcome text is proven to increase talk frequency. Our greeters make it effortless, quick and convenient to begin a talk.
Welcoming and friendly
Just like in your physical store, we greet and welcome your customers to your digital storefront. A friendly face increases talks and adds a private touch.
Special greeters
Experiment with talk messages and find the best call to act for your visitors.
Proactive on VDP
Create clever messages when customer is looking for vehicle details. Engage proactively using B.E.A.S.T scoring and timers to increase appointment conversion.
Sturdy Leads
We integrate with your CRM to produce detailed leads including talk transcripts, similar vehicles and previous page views to give your team more context for a stronger follow-up.
Google Analytics Integration
View your Gubagoo leads in Google Analytics and track the source of those leads by campaign, keyword, origin and more to optimize your digital strategy. Achieve total transparency and make data-driven decisions.
Works everywhere.
Our solutions work seamlessly across all devices. Customize your colors and configurations to match the unique look and feel of your website and brand.
Take a test drive
You made it this far, why not take us for a spin?
Gubagoo is the leading provider of auto dealer live talk, text, and call monitoring solutions. Gubagoo offers seamless integrated web-based, SMS, and call monitoring technologies for automotive dealerships. Our passion for customer service and lead conversion, makes Gubagoo the best 24/7 car dealer talk, text, and overflow call monitoring provider in the industry. Our US based operators, receive the highest level of training and certification to make certain every customer that engages in a live talk, text, or call, receives the best possible customer practice. We produce the best quality of service to your customers and assure to maximize your lead conversion rate and long-term auto sales.